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Microsoft MS-SDOM365


Training info:

Lesmethodes Icoon Lesmethode:

Klassikaal
Virtueel


Certificering:
Meer info
Klok icoon Duur:

2 dagen

Euro icoon

Prijs:

895,-

Subsidie:

2 SA vouchers

print icoon Offerte:

Print

Service Desk Operator Microsoft 365


SAMENVATTING

"As a service desk employee you want to learn what you can get questions about, and you need to know that you have to click to continue and answer the question."

After completing this course, students will be able to:

Describe the differences between Office 365, Microsoft 365 and Azure services


Recognize features and licenses assigned to Users
Find key settings within Outlook Web Access
Find key settings within OneDrive for Business
Find the admin portals to administer the components of Microsoft’s Cloud Solutions
Describe the different components of Microsoft’s Cloud, e.g. Exchange, SharePoint, Teams, Yammer
How to work with Intune
Awareness of Security and Compliance features within Microsoft 365

PLANNING


DOELGROEP


VOORKENNIS


ONDERWERPEN


EXAMEN


ERVARINGEN